economic2023

Satisfaction with administrative services

Compare satisfaction with administrative services across 30 countries or territories using one fixed 2023 OECD reference slice.

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Key Insights

Global Average
65.7Percentage of respondents
Median: 66.7Percentage of respondents
Countries Covered
30
with available data
Highest
Luxembourg
84.4Percentage of respondents
Lowest
Portugal
42.7Percentage of respondents
Top 5 Countries
1Luxembourg84.4Percentage of respondents
2Estonia83.2Percentage of respondents
3Finland82.7Percentage of respondents
4Switzerland81.4Percentage of respondents
5Netherlands78.3Percentage of respondents
By Region
Asia75.9Percentage of respondents(1 countries)
Oceania69.1Percentage of respondents(2 countries)
North America67.9Percentage of respondents(2 countries)
Other66.5Percentage of respondents(1 countries)
Europe65.6Percentage of respondents(22 countries)
Key Findings
  • 30 ISO-mapped countries or territories have a finite Percentage of respondents observation in the fixed 2023 slice.
  • Luxembourg has the highest published value (84.42 Percentage of respondents).
  • Portugal has the lowest published value (42.69 Percentage of respondents).

Country Rankings

Top 10 Countries

Bottom 10 Countries

Data Analysis

Value Distribution

How countries are distributed across the value range

Low (42.7Percentage of respondents)High (84.4Percentage of respondents)

Regional Comparison

Average values by world region (Global avg: 65.7Percentage of respondents)

Asia (1)
Oceania (2)
North America (2)
Other (1)
Europe (22)
South America (2)

Percentile Profile

The curve shows how values change from the lowest to the highest country. Steep sections reveal inequality or outliers.

0th percentile · lowest100th percentile · highest

About This Statistic

OECD Satisfaction with public services measure 'Satisfaction with administrative services'. The map uses the exact official 2023 slice in Percentage of respondents; fixed dimensions: FREQ=A (Annual); SECTOR=_Z (Not applicable); EDITION=2025 (2025); SCALE=SAT (Satisfied); CATEGORY=SPS (Satisfaction with public services); PRICE_BASE=_Z (Not applicable).

MapTheory uses only finite ISO-mapped observations from the fixed 2023 OECD slice recorded below. Aggregates, missing values, non-ISO geographies, conflicting duplicate observations, and every other year or dimension slice are excluded; MapTheory never imputes or interpolates missing countries.

Methodology

OECD Satisfaction with public services measure 'Satisfaction with administrative services'. The map uses the exact official 2023 slice in Percentage of respondents; fixed dimensions: FREQ=A (Annual); SECTOR=_Z (Not applicable); EDITION=2025 (2025); SCALE=SAT (Satisfied); CATEGORY=SPS (Satisfaction with public services); PRICE_BASE=_Z (Not applicable).

Full Data

Rank Country Value
1Luxembourg84.4Percentage of respondents
2Estonia83.2Percentage of respondents
3Finland82.7Percentage of respondents
4Switzerland81.4Percentage of respondents
5Netherlands78.3Percentage of respondents
6South Korea75.9Percentage of respondents
7Belgium74.3Percentage of respondents
8United Kingdom74.2Percentage of respondents
9Sweden73.1Percentage of respondents
10Denmark72.4Percentage of respondents
11Norway71.3Percentage of respondents
12New Zealand70.5Percentage of respondents
13Canada68.9Percentage of respondents
14Australia67.8Percentage of respondents
15Mexico67.0Percentage of respondents
16Costa Rica66.5Percentage of respondents
17Iceland66.5Percentage of respondents
18Slovenia66.2Percentage of respondents
19Latvia63.0Percentage of respondents
20Czech Republic61.7Percentage of respondents
21Colombia59.6Percentage of respondents
22Spain57.0Percentage of respondents
23Greece54.2Percentage of respondents
24Slovakia53.9Percentage of respondents
25France52.4Percentage of respondents
26Ireland51.2Percentage of respondents
27Chile51.1Percentage of respondents
28Germany51.1Percentage of respondents
29Italy48.3Percentage of respondents
30Portugal42.7Percentage of respondents
Showing 30 of 30 countries

Topics

Data Source

This data comes from Organisation for Economic Co-operation and Development (OECD) (2023).

View Original Source